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SHIPPING

- We ship Internationally !! (If you can't find your countries during order, please contact our customer service officers to quote the shipping fees)

- We will ship the items you brought by Air Mail, FedEx , DHL or UPS.

(IMPORTANT : We normally ship items by Air Mail Service, if you want us to ship your items by FedEx , DHL or UPS , please contact us by email before your purchase, we will quote the new shipping fee to you, once the order is placed, the shipping method can not be changed.)

- We will process your order within 24hours once payment is cleared.

- Normally,the products will arrive to you in 7-10 working days (Sat & Sun not included)

(IMPORTANT: If you haven't receive your items in this period , please contact us by email before you leave negative or netural feedback. Our customer service officer will try their best to help you to solve the problem. Any negative feedback without email communication will not receive any refund or exchange. Moreover, as we provided tons of products for our customers , some products maybe out of stock time by time, we maybe arrange products to ship out from oversea warehouse.)

- The shipping fee includes handling and packaging fee.

- We promise 100% satisifation to our customers. Our company will make sure every customer receives their item(s). If not, please feel free to contact us. We will handle your problem as soon as we can.

- Please make sure your shipping address is correct before your payment. We are not responsible for any lost shipment caused by incorrect shipping address

IMPORTANT : Country Import Restrictions

- Please check any restrictions, duties, taxes and any other fees which are collected from your country custom before you place the order.We are not responsible for any tax, fee or loss due to the custom issues.

RETURN:

- If item DOA(Dead of Arrival),Buyers Can contact with us via email first , we will try to find out what is the problem first. if we can't solve the problem customer can return it in 14 Days,We will Replace it with New item after we receive DOA item with original package.

- Please Contact us Before you sent the item back.
Last Updated: 5 Jun 2011 18:31:07 PDT home  |  about  |  terms  |  contact
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